Black Ops 6 does not work on Game Pass and Steam (SOLUTION)

Numerous gamers have faced frustrating challenges while playing Call of Duty: Black Ops 6, particularly those using Game Pass or Steam. This guide is designed to help you tackle frequent issues that could hinder your gaming experience. Whether you’re dealing with error alerts or the game failing to launch, we have a range of troubleshooting tips for you.

Game Fails to Launch with Xbox Game Pass Subscription

If you find yourself unable to start Black Ops 6 and are prompted to purchase it despite having an Xbox Game Pass subscription, you might need a different subscription type. To fully access the game, you will need Game Pass Ultimate, which grants you entry to new titles on their release day, whether you’re playing on console or PC.

Game Freezes or Crashes on Game Pass

Experiencing crashes or freezes while trying to enjoy Black Ops 6 on Game Pass can be quite frustrating. If you see an error message indicating that the game is blocked, consider these troubleshooting steps to potentially resolve the issue:

  • Open the Xbox app, locate Black Ops 6, click on the three dots, and select “Manage” to check and repair the game files.
  • Navigate to Windows Settings, choose “Apps,” find Call of Duty, click on the three dots, and select “Advanced Options” to repair or reset the application.
  • For the Xbox app, go to “Advanced Options” and attempt to repair or reset it as well. If needed, reinstall the app from the Microsoft Store.
  • Press Win + R, type “Wsreset,” and hit Enter to clear the Microsoft Store cache.
  • If these steps do not resolve the problem, you may want to consider downloading an earlier version of your graphics driver.

Black Ops 6 Not Starting on Steam

Some players have reported that after clicking the “Play” button, the game tries to launch but gets stuck on “Starting,” eventually returning to the “Play” button without opening. This can be quite annoying, but there are several possible solutions you can try.

This problem can be challenging to diagnose, as it often depends on individual system setups. However, it seems related to the game’s installation path, possibly linked to a startup program that handles application launches.

Verifying Installation Files

In the Black Ops 6 installation folder, you’ll find a file named “bootstrapper.log.” This log tracks startup errors and may point to missing files. A frequent warning concerns the absence of “randgrid.sys,” indicating where the game expects to find this file.

Fixing the Launch Issue

To address the problem, you can copy the “randgrid.sys” file from the Black Ops 6 installation folder to the location where the game is searching for it. Alternatively, consider removing the file (after creating a backup) and then verifying the integrity of the game files through Steam’s library options.

It’s important to note that similar issues have arisen in past games in the series, and developers typically release patches over time to address these concerns.

By following these troubleshooting strategies, you should be able to resolve common issues related to Black Ops 6 not functioning properly on Xbox Game Pass and Steam. Keep experimenting with different solutions, and you’ll soon be back in action, enjoying the game as it was meant to be played.

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